Contact Information

Customer Support

For any questions, concerns, or feedback, please feel free to reach out to us at our dedicated support email: support@dunesa.shop. We're here to help and look forward to hearing from you.

Support Hours

Our support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. Please note that we strive to respond to all inquiries within 1–2 business days. If you have an urgent matter, we'll do our best to address it as soon as possible.

Order Inquiries

If you have a question about a specific order, please include your order number in the subject line of your email to help us expedite your inquiry. This will enable our support team to quickly locate your order details and provide a prompt and accurate response.

Store Information