Shipping Policy

Order Processing

At Dunesa, we strive to process all orders within 1–2 business days. As soon as your order is dispatched, you will receive a tracking email that will allow you to monitor the status of your shipment.

Domestic Shipping — United States

We offer various shipping options within the United States to cater to your needs. The estimated delivery times and shipping costs are as follows:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	3-7 business days
Expedited	Calculated at checkout	2-4 business days
Express	Calculated at checkout	1-3 business days

International Shipping

For our international customers, please note that delivery times may vary between 7-21 business days, depending on your location. Additionally, any customs or duties imposed on your shipment are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

Order Tracking

Once your order has shipped, you can track its progress using the tracking number provided in your tracking email. If you have any concerns about the status of your shipment, please don't hesitate to reach out to us.

Lost or Damaged Shipments

If your shipment is lost or damaged, please contact us at support@dunesa.shop within 10 days of the expected delivery date. To facilitate a prompt resolution, please include your order number and photos of the damaged items (if applicable) in your email.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@dunesa.shop. We will respond to your inquiry as soon as possible. Last updated: June 15, 2026